Deseret First Credit Union - Home Online account access login
Toll-Free:  800-326-3328
Salt Lake Area:  801-456-7000
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Locations / Contact Us800-326-3328
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Frequently Asked Questions (FAQs)
 
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Q:

Can I use my Deseret First ATM card at other ATM machines without a charge? What I am curious about is how I find out other credit unions that are part of the agreement that you have made with credit unions throughout the nation that I can use my ATM card at without a charge?

A:

We have a link on our web site that will let you find all the non-surcharge ATMs in any part of the country. If the ATM machine you want to use has the CO-OP logo on it, then you can use it without a surcharge. Just look for the logo.

Q:

I would like to join your Credit Union and I am eligible, but I live in another state. Can I still join? If so, how?

A:

If you meet our membership eligibility, you can join no matter where you live. You may call our Operations Center at 1-800-326-3328 and they can get you a New Member Application, or you can fill out the New Member Application online and fax it or mail it with your $25 savings deposit to:
Deseret First Credit Union:
P.O. Box 45046
Salt Lake City, UT 84145.

Q:

How do I print my account info pages? Is there something special that I have to do to authorize it?

A:

Once you are logged into Advantage Internet Banking, click on “Account History”. Choose the date and suffix criteria you want to view, then click “Get History”. When your account information comes up, you can click on File, then Print or just click the Print button on your browser

Q:

Do you offer auto loan refinancing? And if you do, what are your current rates?

A:

Yes we do offer auto loan refinancing. You can see a current list of rates by clicking here. There may be additional costs involved with refinancing.

Q:

Is it possible to download account information to Quicken or Microsoft Money?

A:

Yes you can download your account information into QuickBooks or a comma separated list. You first need to login to your Account, and then click on Reports, and then click on the link File Export. Select the options and date range you want. Then scroll down and click Export Transactions. Once the file is downloaded, open up Quicken or Microsoft Money and import the downloaded file. The exact process depends on the version and file type that you downloaded. Please consult the documentation for your version of the software.

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Salt Lake area: 456-7000
Toll-free: 800-326-3328
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